Role Clarity Assessment
Quick current-state review of role purpose, decision rights, and pain points. We use interviews, artefacts, and a fast heat-map to spot overlaps and gaps.
Agile Delivery Roles & Responsibility Alignment
Practical role clarity for agile, hybrid, product and program teams–so people know what’s expected, where they fit, and how to work together for high-confidence delivery.
Sound familiar?
- People sit in roles, but never received a clear role description.
- Framework lingo (PO, PM, Scrum Master, RTE, “coach”) is clashing and confusing.
- Responsibility gaps and overlaps slow decisions and create hand-off friction.
- Agile/product terms were adopted, but teams were never intentionally re-designed.
There’s a sensible, pragmatic way to sort this quickly–without “blowing up” your org chart.
What you’ll get
- Role clarity: crisp definitions of what each role is–and isn’t.
- Clean interfaces: who decides, who contributes, and how work flows.
- Faster decisions: less debate, more ownership, better accountability.
- Predictable delivery: teams that collaborate smoothly across the lifecycle.
Where we apply it
- Agile & hybrid delivery teams (project-funded or product-centred).
- Product teams (PM/PO, Product Trio, discovery & delivery paths).
- Program structures (feature teams, enabling teams, platform/ops).
- Work-management tooling alignment (e.g., Jira) and simple, decision-ready reporting.
What we do
Design & Remap
Redesign roles for agile, hybrid, product and program teams. Map responsibilities to the right roles and clean up conflicting titles.
Team Topology & Staffing
Shape team structures (feature, platform, enabling) and size them pragmatically. Clarify the Product Trio and the discovery → delivery flow.
Interfaces & Cadence
Define hand-offs, decision rights and collaboration cadences using a RACI-lite model–so work moves without friction.
Coaching & Enablement
“Show me → help me → let me.” We upskill people to perform their role confidently and collaborate across roles.
Work Management Tooling & Reporting
Align Jira boards and simple workflows to your agreed ways of working. Clarify statuses, ownership, and reporting so leaders see flow without extra spreadsheets.
1
Discover
Short, targeted interviews and a quick artefact review to map current roles and pain points across discovery and delivery.
2
Design
Agree role definitions, decision rights, and interfaces. Confirm team topology and the people needed across the discovery lifecycle.
3
Enable
Coach role-holders, align ceremonies and cadences, and embed lightweight guides so the clarity sticks.
Quick questions
Do we have to adopt a specific framework?
No. We borrow the useful parts and ignore the noise. The goal is clarity of decisions and flow of work, not dogma. We’ll tune roles and cadences around how your system actually delivers value, then measure outcomes (cycle time stability, forecast accuracy).
Will this change people’s job titles?
Only if it removes real friction. Most uplift comes from clarifying responsibilities and decision rights, not renaming roles. Titles and pay bands stay intact unless there’s a business reason to change them. HR is only involved if policy is impacted.
How long does it take?
Weeks, not quarters. In 2–4 weeks you’ll see tangible clarity (first role charters, decision‑rights map, collaboration contracts). By 8–12 weeks the new behaviours stick: cleaner handoffs, fewer escalations, and predictable planning.
What exactly do we produce?
Practical artefacts your teams can use the next day: one‑page role charters (purpose, decisions, inputs/outputs), a decision‑rights matrix (who decides vs who’s consulted), collaboration contracts between key roles, and a lightweight cadence map — all tied to observable outcomes and metrics.
How do you resolve overlaps (PO/PM/PMO/Tech Lead)?
We map decisions across discovery → delivery → release and make them explicit: who owns priority, technical direction, delivery risk, and governance evidence. Where two roles claim the same decision, we de‑conflict it and agree the escalation path. The result is fewer stalls and faster, cleaner handoffs.
Need clear roles so your teams can perform?
Let’s start with a short discovery of your current state and move quickly to a pragmatic role map.
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